Product Recalls

IMPORTANT SAFETY WARNING - Halloween Light Projectors      

Ghost - Barcode 086786594605

Skeleton - Barcode 086786730874

We have become aware that the Halloween Light Projectors sold in our Halloween HQ stores between 15th September 2017 and 9th October 2017 have a fault.

The recorded failure reports that the projectors may become overheated when in use.

If you bought either of the above projectors from one of our stores please stop using them immediately and return to one of our stores for a full refund.  If you are unable to return to a store please call our customer service team on 0808 178 0885 for a full refund and free returns label.

If you have any queries please do not hesitate to contact us on Freephone (0)1800 911 842 (Mon – Fri, 9am – 5pm).

We wish to thank you for your co-operation and apologise for any inconvenience or disappointment caused.

Party HQ Ltd T/A Halloween HQ

Exe Box, Matford, Exeter, EX2 8FD